Terms & Conditions

1. About YardHire

YardHire is an online marketplace designed to connect customers with independent tradespeople and service providers in Jamaica (“Service Providers”).

YardHire provides a platform through which users can discover Service Providers, view profiles, request quotes, communicate, arrange services and, where available, leave reviews.

YardHire is not the employer, agent, partner or contractor of any Service Provider listed on the Platform.

Unless expressly stated otherwise, YardHire does not provide the trade or professional services advertised by Service Providers and is not a party to the contract for services entered into between a Customer and a Service Provider.

2. Eligibility and Accounts

You must be at least 18 years old to create an account or use YardHire to engage a Service Provider.

You agree to provide accurate, current and complete information when creating and maintaining your account.

You are responsible for maintaining the confidentiality and security of your account credentials and for activity carried out through your account.

You must notify YardHire promptly if you believe your account has been accessed or used without your permission.

YardHire reserves the right to suspend, restrict or terminate accounts that contain false information, breach these Terms, misuse the Platform or create a risk to YardHire or its users.

3. Service Providers

Service Providers using YardHire operate as independent businesses or individuals.

Service Providers are responsible for:

• providing accurate information about themselves and their services;
• ensuring they possess any qualifications, licences, permits, registrations or approvals legally required to perform the services they advertise;
• maintaining any insurance appropriate or required for their work;
• providing services safely, professionally and in accordance with applicable Jamaican laws and regulations;
• agreeing prices, scope, materials, timescales and payment arrangements directly with Customers;
• paying applicable taxes and complying with their own legal and regulatory obligations; and
• keeping information and documents supplied to YardHire accurate and up to date.

Nothing in these Terms creates an employment, partnership, joint venture or agency relationship between YardHire and a Service Provider.

4. YardHire Verification and Checks

YardHire may carry out certain checks and may request information or documentation from Service Providers to improve trust and transparency on the Platform.

These may include government-issued identification, contact information, business information, insurance documentation, qualifications, certificates or other relevant information.

The type and extent of checks may vary between Service Providers.

Identity Verified

Where a profile displays “Identity Verified”, this means YardHire has completed the identity verification process applicable to that provider.

Identity verification does not constitute an endorsement, recommendation or guarantee of the Service Provider's competence, reliability, conduct or quality of work.

Insurance on File

Where a profile displays “Insurance on File”, this means the Service Provider has submitted insurance documentation to YardHire.

Unless YardHire expressly states otherwise, YardHire does not independently confirm the document directly with the insurer and does not guarantee that the insurance document is authentic, that the policy remains active, that the stated cover is adequate or that a particular job, loss, claim or activity will be covered.

Customers should confirm appropriate insurance directly with the Service Provider where insurance is important to the work being undertaken.

Qualifications on File

Where a profile displays “Qualifications on File”, this means the Service Provider has submitted qualification or certification documentation to YardHire.

Unless expressly stated otherwise, YardHire does not independently authenticate every qualification or certificate with the issuing institution.

The presence of a qualification or certificate on a provider's account does not constitute a guarantee by YardHire of its authenticity, current validity, regulatory status or the Service Provider's competence.

Meaning of Verification

A YardHire badge or status applies only to the particular check or document described by that badge.

Users should not interpret a badge as meaning that YardHire has fully vetted, approved, endorsed, certified or guaranteed the Service Provider.

YardHire may remove, change or suspend a verification status where information expires, becomes inaccurate or where YardHire has reason to question information supplied by a Service Provider.

5. Choosing a Service Provider

Customers are responsible for deciding whether a Service Provider is appropriate for their particular project.

Before engaging a Service Provider, Customers should consider making appropriate enquiries, which may include checking:

• experience and previous work;
• references and reviews;
• qualifications;
• licences or registrations where applicable;
• insurance appropriate to the proposed work;
• written quotations;
• scope of work;
• materials;
• payment arrangements; and
• expected completion dates.

Information displayed by YardHire is intended to assist Customers in making a decision but should not replace appropriate due diligence.

6. Quotes, Jobs and Contracts

Customers may use YardHire to request quotes or communicate with Service Providers.

Any quotation, estimate, appointment or other arrangement between a Customer and Service Provider does not create a contract with YardHire.

Any contract for work is entered into directly between the Customer and the Service Provider.

The Customer and Service Provider are responsible for agreeing the scope, price, payment terms, materials, timing, warranties and other conditions relating to the work.

YardHire is not responsible for enforcing agreements between Customers and Service Providers.

7. Payments

YardHire does not currently process payments for services provided by Service Providers.

Customers and Service Providers are responsible for arranging payment directly between themselves.

YardHire is not responsible for payments made outside the Platform, including deposits, cash payments, bank transfers, refunds, non-payment or payment disputes.

YardHire may introduce payment functionality in the future. If this occurs, additional or updated terms may apply.

8. Reviews

YardHire may allow Customers to submit reviews about Service Providers.

Reviews must reflect genuine experiences and must not contain information that is knowingly false, misleading, defamatory, threatening, abusive, discriminatory or otherwise unlawful.

Service Providers must not submit fake reviews, arrange fabricated reviews or improperly manipulate their ratings.

YardHire reserves the right to investigate, moderate, refuse, restrict or remove reviews where reasonably necessary to protect the integrity of the Platform or comply with legal obligations.

The views expressed in reviews belong to the users who submit them and do not necessarily represent the views of YardHire.

9. User Conduct

Users must not use YardHire to:

• provide false or misleading information;
• impersonate another person or business;
• submit forged, altered or fraudulent documentation;
• advertise illegal services;
• harass, threaten or abuse another user;
• publish unlawful, defamatory or discriminatory material;
• manipulate reviews or ratings;
• attempt to compromise the security or operation of the Platform;
• scrape, copy or commercially exploit Platform data without permission; or
• use YardHire for fraudulent or unlawful purposes.

YardHire may suspend or permanently remove users who breach these rules.

10. Provider Content

Service Providers may upload photographs, descriptions, logos, qualifications and other content to their profiles.

By uploading content, the Service Provider confirms that they have the necessary rights and permissions to use that content and grants YardHire a non-exclusive licence to display and use it as reasonably necessary to operate and promote the Platform and the Service Provider's listing.

Service Providers remain responsible for ensuring their profile information is accurate and does not infringe another person's rights.

11. Complaints and Disputes

If a problem arises between a Customer and Service Provider, the parties should first attempt to resolve the matter directly.

Users may report serious concerns, misconduct, suspected fraud or breaches of YardHire's rules to YardHire.

YardHire may review complaints and take appropriate action concerning use of the Platform, including warnings, suspension or removal of accounts.

However, YardHire is not obliged to determine contractual disputes between Customers and Service Providers and does not guarantee refunds, compensation, repairs or completion of work.

Nothing in this section prevents either party from exercising any legal rights or remedies available to them.

12. Platform Availability

YardHire aims to provide a reliable Platform but does not guarantee that it will always be available, uninterrupted, secure or free from errors.

Features may be added, changed, suspended or withdrawn as YardHire develops.

YardHire may carry out maintenance or updates that temporarily affect availability.

13. Limitation of YardHire's Responsibility

To the fullest extent permitted by applicable law, YardHire is not responsible for the acts, omissions, workmanship, conduct or services of independent Service Providers.

YardHire does not guarantee:

• that a Service Provider will meet a Customer's expectations;
• the quality, safety or legality of work performed;
• that information supplied by users will always be accurate;
• that a Service Provider will complete work on time or within budget;
• the outcome of any project; or
• that disputes between users will be resolved.

To the fullest extent permitted by law, YardHire will not be liable for indirect, incidental, special or consequential loss arising from dealings between Customers and Service Providers.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.

14. No Endorsement

The appearance of a Service Provider on YardHire does not constitute an endorsement or recommendation by YardHire.

Search rankings, badges, profile information, reviews and other Platform features are intended to help Customers compare providers but do not constitute a guarantee that a particular provider is suitable for a particular job.

15. Suspension and Removal

YardHire may suspend, restrict or remove a Service Provider or Customer account where YardHire reasonably believes that:

• these Terms have been breached;
• false or fraudulent information has been supplied;
• fraudulent documents have been submitted;
• there is suspected unlawful activity;
• the user's conduct creates a safety or reputational risk;
• serious or repeated complaints have been received; or
• suspension or removal is reasonably necessary to protect YardHire, its users or the public.

16. Intellectual Property

The YardHire name, branding, logo, website design, software, text and other materials created by or for YardHire are protected by applicable intellectual property laws.

Users may not copy, reproduce, distribute, modify or commercially exploit YardHire's intellectual property without prior written permission.

17. Privacy

YardHire processes personal information in accordance with its Privacy Policy and applicable data protection laws.

By using YardHire, users acknowledge that personal information may be collected and processed as necessary to operate the Platform, provide its features, perform verification processes, prevent fraud and protect users.

Please refer to the YardHire Privacy Policy for further information.

18. Changes to These Terms

YardHire may update these Terms from time to time to reflect changes to the Platform, its services, business practices or applicable laws.

Where appropriate, users may be notified of significant changes.

Continued use of YardHire after updated Terms take effect constitutes acceptance of the revised Terms, subject to applicable law.

19. Governing Law

These Terms are governed by the laws of Jamaica.

Any dispute relating to these Terms or use of the YardHire Platform will be subject to the jurisdiction of the courts of Jamaica, except where applicable law provides otherwise.

20. Contact Us

If you have questions, concerns or complaints relating to these Terms or the YardHire Platform, please contact:

• YardHire
• Email: support@yardhire.app
• Website: yardhire.app